COVID-19 Billing Update
Effective June 1st, SMEC will resume normal collection and disconnect policies. Please contact our office at (256) 638-2153 and allow our employees to answer your questions or to make payment arrangements for you. If you need additional help with your utility bills, you may also contact Community Action Agency of North Alabama at (855) 287-1730.
Sand Mountain Electric Cooperative is an electric distribution utility serving over 30,700 members in portions of DeKalb, Jackson, Marshall and Cherokee counties. The cooperative is located in northeast Alabama and it purchases power from the Tennessee Valley Authority, who is currently the nation’s largest generator of electricity.
Sand Mountain Electric Cooperative
402 Main Street West
P.O. Box 277
Rainsville, AL 35986
In case of power outages, you may call us 24 hours a day!
Local Telephone Numbers
Weekdays 7:30 a.m. to 4:00 p.m. except holidays
Bill Payment Questions
For questions regarding electric bill payments or arrangements, please call the office and speak with one of the representatives.
Please complete the form below to send us an email.