Efficiency Loans

eScore program

SMEC is partnering with TVA to offer off-bill financing opportunities to qualifying co-op members for home improvements and weatherization measures. Co-op members may dial 1-855-2eScore (1-855-237-2673) or click on the link below for more information.

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Sand Mountain Electric Cooperative is an electric distribution utility serving over 30,700 members in portions of DeKalb, Jackson, Marshall and Cherokee counties. The cooperative is located in northeast Alabama and it purchases power from the Tennessee Valley Authority, who is currently the nation’s largest generator of electricity.

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My Service

  • Link to Establish Service
    Establish Service

    New services or simple reconnects will find the information needed to purchase a membership and apply for electric service.
  • Link to Pay Bill Online
    Pay My Bill

    Learn all the options available to members paying monthly electric bills.
  • Link to FAQ
    Member FAQ

    Several areas of concern are listed in the questions and answers section. 
  • Link to Mobile Apps
    Mobile Apps

    Smart phone and smart device users may prefer to install the SMEC app for a faster way to access the website or to pay a bill.

Alabama Living


 Link to current Alabama Living magazine


Join us this Saturday, April 16 at the DeKalb County Schools Coliseum for the 76th annual meeting of Sand Mountain Electric Cooperative members. Registration... Read More
SMEC expects the power outage to be about 45 minutes in the Valley Head and Sulphur Springs areas for crews to make the repairs. Read More
A short emergency power outage in the Valley Head and Sulphur Springs areas is taking place now. The outage is to allow SMEC crews to make necessary repairs... Read More
The SMEC office will be closed Friday, Jan. 1. If you have an emergency or a power outage, dial the local SMEC telephone number for your area to report it. Read More
SMEC is closed Dec. 24 and 25 for the Holiday. Crews are always on call for outages and emergency situations. Please be weather aware and prepared for... Read More
All power has been restored at this time in the Henagar area. If you are still experiencing an outage, please call the office to report it. As always... Read More
SMEC will have a brief power outage in the Henagar area for emergency repairs. The outage should be less than 30 minutes. Read More
Did you know SMEC has a new bill pay feature? It's a dedicated phone line for members to dial 1-844-PAY-SMEC to pay one or several electric bills by credit... Read More
The office of SMEC will be closed Friday, July 3, 2015 in observance of Independence Day, which is commonly known as Fourth of July. This holiday is associated... Read More
During these extreme temperatures, your friends at SMEC encourage you to stay hydrated, make sure your pets have plenty of water and please remember to... Read More
If you are a Farmers Telecommunications Cooperative internet customer and are unable to pay your SMEC bill online, we are aware of the issue. FTC has assured... Read More
All power has been restored within the SMEC service area at this time. The cause of the outages was beyond our control, but we still regret the inconvenience... Read More
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Sand Mountain Electric Cooperative

402 Main Street West
P.O. Box 277
Rainsville, AL 35986

In case of power outages, you may call us 24 hours a day!

Local Telephone Numbers

(256) 638-2153    (256) 657-5137
(256) 845-1511    (256) 659-2153
(256) 635-6344    (877) 843-2512

Office Hours

Weekdays 7:30 a.m. to 4:00 p.m. except holidays

Bill Payment Questions

For questions regarding electric bill payments or arrangements, please call the office and speak with one of the representatives.

Contact Us

Please complete the form below to send us an email.