COVID-19 Billing Update

Effective June 1st, SMEC will resume normal collection and disconnect policies. Please contact our office at (256) 638-2153 and allow our employees to answer your questions or to make payment arrangements for you. If you need additional help with your utility bills, you may also contact Community Action Agency of North Alabama at (855) 287-1730.

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Offices closed

Wednesday, Nov 11 - Veterans Day
Thursday/Friday, Nov 26 & 27 - Thanksgiving

COVID-19 UPDATE

 

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SMEC Annual Meeting Postponed

 

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SMEC and TVA partner in the COVID Community Care Fund

Sand Mountain Electric Cooperative proudly announces our partnership with Tennessee Valley Authority and the COVID Community Care Fund. Together we are providing $20,000 to the Community Action Agency of Northeast Alabama to help members with utility bills and food during this evolving crisis.  For 80 years, SMEC has been proud to serve the electric needs of our members. We hope through the care fund we can help with additional needs resulting from the COVID-19 crisis.  We want our members to know we are all in this together.

Sand Mountain Electric Cooperative is an electric distribution utility serving over 30,700 members in portions of DeKalb, Jackson, Marshall and Cherokee counties. The cooperative is located in northeast Alabama and it purchases power from the Tennessee Valley Authority, who is currently the nation’s largest generator of electricity.

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My Service

  • Link to Establish Service
    Establish Service

    New services or simple reconnects will find the information needed to purchase a membership and apply for electric service.
  • Link to Pay Bill Online
    Pay My Bill

    Learn all the options available to members paying monthly electric bills.
  • Link to FAQ
    Member FAQ

    Several areas of concern are listed in the questions and answers section. 
  • Link to Mobile Apps
    Mobile Apps

    Smart phone and smart device users may prefer to install the SMEC app for a faster way to access the website or to pay a bill.

Alabama Living

November
Issue:

 Alabama Living Magazine

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September 17, 2020
This morning a crew from Sand Mountain Electric Cooperative headed south to aid Southern Pine Electric Cooperative with storm recovery following Hurri... Read More
July 31, 2020
Reminder: Beginning tomorrow August 1, call 811 before you dig. Read More
July 1, 2020
All SMEC electronic payment services will be unavailable Monday, July 6, from 4:00 p.m. until midnight for our annual billing system maintenance. This... Read More
June 15, 2020
Sand Mountain Electric Cooperative proudly announces our partnership with Tennessee Valley Authority and the COVID Community Care Fund. Together we ar... Read More
May 27, 2020
A car has hit a pole in Henagar and created extensive damage to power lines. SMEC crews are on the scene now working diligently to repair the damages. Read More
May 22, 2020
COVID-19 Billing Update: Effective June 1st, SMEC will resume normal collection and disconnect policies. Please contact our office at (256) 638-2153... Read More
May 21, 2020
ATTENTION ALL SMEC MEMBERS IN THE MENTONE, DESOTO STATE PARK AND LAKE LAHUSAGE AREAS On Wednesday, May 27 beginning at 3:00 a.m. there will be a sche... Read More
May 14, 2020
Covid-19 Update SMEC will resume normal collection and disconnect policies in the near future. If you need help with your electric bill, simply tel... Read More
April 6, 2020
COVID-19 Update April 6, 2020 Your cooperative is fully committed to working with the people and communities in our service area to come through the... Read More
April 3, 2020
Please stay safe and know that Sand Mountain Electric Cooperative will continue to operate and provide the highest-quality service possible for you, t... Read More
April 1, 2020
To: Our members The health and safety of the members and employees of Sand Mountain Electric Cooperative is always our top priority. We know you rely... Read More
March 20, 2020
From the day Sand Mountain Electric Cooperative was started 80 years ago through today and in the future, taking care of our members and employees rem... Read More
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Sand Mountain Electric Cooperative

402 Main Street West
P.O. Box 277
Rainsville, AL 35986

In case of power outages, you may call us 24 hours a day!

Local Telephone Numbers

(256) 638-2153    (256) 657-5137
(256) 845-1511    (256) 659-2153
(256) 635-6344    (877) 843-2512

Office Hours

Weekdays 7:30 a.m. to 4:00 p.m. except holidays

Bill Payment Questions

For questions regarding electric bill payments or arrangements, please call the office and speak with one of the representatives.

Contact Us

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