COVID-19 Billing Update

Anyone needing help with paying electric utility bills may contact Community Action Agency of North Alabama by dialing 855-287-1730 for assistance.

previous next

COVID-19 UPDATE

 

Learn More

SMEC and TVA partner in the COVID Community Care Fund

Sand Mountain Electric Cooperative proudly announces our partnership with Tennessee Valley Authority and the COVID Community Care Fund. Together we are providing $20,000 to the Community Action Agency of Northeast Alabama to help members with utility bills and food during this evolving crisis.  For 80 years, SMEC has been proud to serve the electric needs of our members. We hope through the care fund we can help with additional needs resulting from the COVID-19 crisis.  We want our members to know we are all in this together.

Sand Mountain Electric Cooperative is an electric distribution utility serving over 30,700 members in portions of DeKalb, Jackson, Marshall and Cherokee counties. The cooperative is located in northeast Alabama and it purchases power from the Tennessee Valley Authority, who is currently the nation’s largest generator of electricity.

Learn More

My Service

  • Link to Establish Service
    Establish Service

    New services or simple reconnects will find the information needed to purchase a membership and apply for electric service.

  • Link to Pay Bill Online
    Pay My Bill

    Learn all the options available to members paying monthly electric bills.

  • Link to FAQ
    Member FAQ

    Several areas of concern are listed in the questions and answers section. 

  • Link to Mobile Apps
    Mobile Apps

    Smart phone and smart device users may prefer to install the SMEC app for a faster way to access the website or to pay a bill.

Alabama Living

September
Issue:
 Alabama Living Magazine

READ



previous next
September 3, 2021
Happy Friday and the beginning of our Labor Day weekend! SMEC will be closed Monday, Sept. 6 in observance of the holiday. Regular business hours will... Read More
facebookPosted September 3, 2021
August 30, 2021
All prize winners from SMEC's annual meeting have been notified. Congratulations to the following winners: $250: Linda Loyd, Pat Peterson, Sharon Roo... Read More
facebookPosted August 30, 2021
August 28, 2021
The 2021 SMEC annual meeting is in the books and we appreciate all of you that attended. We gave away $10 electric bill credits to every member that... Read More
facebookPosted August 28, 2021
August 27, 2021
DeKalb County Schools Coliseum in Rainsville is the place to be today from 10 a.m until 5 p.m. to register for SMEC's annual meeting of members. If... Read More
facebookPosted August 27, 2021
August 26, 2021
It's about time! Sand Mountain Electric Co-op's annual members meeting registration starts at 10 a.m. tomorrow, Aug. 27 until 5 p.m. at the DeKalb Co... Read More
facebookPosted August 26, 2021
August 24, 2021
We are getting lots of calls about SMEC's annual membership meeting this Friday and Saturday at the DeKalb County Schools Coliseum. Registration is o... Read More
facebookPosted August 24, 2021
August 17, 2021
Attention Sand Mountain Electric Cooperative members! It’s time for the 2021 annual meeting at the DeKalb County Schools Coliseum in Rainsville. Read More
facebookPosted August 17, 2021
July 15, 2021
SMEC employees were in awe of this quick and efficient technique to clear right-of-way in some of the more difficult areas to access in the co-op serv... Read More
facebookPosted July 15, 2021
July 6, 2021
All SMEC electronic payment services will be unavailable today, July 6, from 4:00 p.m. until midnight for our annual billing system maintenance. This... Read More
facebookPosted July 6, 2021
March 26, 2021
Bill Dobbs, long-time employee and General Manager of SMEC from 1985 to 1988, passed away this morning at the age of 93. Bill began work at the co-op... Read More
facebookPosted March 26, 2021
March 17, 2021
Our team is monitoring the weather just as many of you. We are aware of the potential threat of damaging winds and possible tornadoes. Please continue... Read More
facebookPosted March 17, 2021
February 14, 2021
The National Weather Service of Huntsville has issued a Winter Storm Warning for our area beginning tonight thru 6 a.m. Tuesday. This storm could grea... Read More
facebookPosted February 14, 2021
Visit us on Facebook

Sand Mountain Electric Cooperative

402 Main Street West
P.O. Box 277
Rainsville, AL 35986

In case of power outages, you may call us 24 hours a day!

Local Telephone Numbers

(256) 638-2153    (256) 657-5137
(256) 845-1511    (256) 659-2153
(256) 635-6344    (877) 843-2512

Office Hours

Weekdays 7:30 a.m. to 4:00 p.m. except holidays

Bill Payment Questions

For questions regarding electric bill payments or arrangements, please call the office and speak with one of the representatives.

Contact Us

Please complete the form below to send us an email.

Send