COVID-19 Billing Update

Anyone needing help with paying electric utility bills may contact Community Action Agency of North Alabama by dialing 855-287-1730 for assistance.

previous next

COVID-19 UPDATE

 

Learn More

SMEC and TVA partner in the COVID Community Care Fund

Sand Mountain Electric Cooperative proudly announces our partnership with Tennessee Valley Authority and the COVID Community Care Fund. Together we are providing $20,000 to the Community Action Agency of Northeast Alabama to help members with utility bills and food during this evolving crisis.  For 80 years, SMEC has been proud to serve the electric needs of our members. We hope through the care fund we can help with additional needs resulting from the COVID-19 crisis.  We want our members to know we are all in this together.

Sand Mountain Electric Cooperative is an electric distribution utility serving over 30,700 members in portions of DeKalb, Jackson, Marshall and Cherokee counties. The cooperative is located in northeast Alabama and it purchases power from the Tennessee Valley Authority, who is currently the nation’s largest generator of electricity.

Learn More

My Service

  • Link to Establish Service
    Establish Service

    New services or simple reconnects will find the information needed to purchase a membership and apply for electric service.

  • Link to Pay Bill Online
    Pay My Bill

    Learn all the options available to members paying monthly electric bills.

  • Link to FAQ
    Member FAQ

    Several areas of concern are listed in the questions and answers section. 

  • Link to Mobile Apps
    Mobile Apps

    Smart phone and smart device users may prefer to install the SMEC app for a faster way to access the website or to pay a bill.

Alabama Living

May
Issue:
 Alabama Living Magazine

READ



previous next
March 26, 2021
Bill Dobbs, long-time employee and General Manager of SMEC from 1985 to 1988, passed away this morning at the age of 93. Bill began work at the co-op... Read More
facebookPosted March 26, 2021
March 17, 2021
Our team is monitoring the weather just as many of you. We are aware of the potential threat of damaging winds and possible tornadoes. Please continue... Read More
facebookPosted March 17, 2021
February 14, 2021
The National Weather Service of Huntsville has issued a Winter Storm Warning for our area beginning tonight thru 6 a.m. Tuesday. This storm could grea... Read More
facebookPosted February 14, 2021
September 17, 2020
This morning a crew from Sand Mountain Electric Cooperative headed south to aid Southern Pine Electric Cooperative with storm recovery following Hurri... Read More
facebookPosted September 17, 2020
July 31, 2020
Reminder: Beginning tomorrow August 1, call 811 before you dig. Read More
facebookPosted July 31, 2020
July 1, 2020
All SMEC electronic payment services will be unavailable Monday, July 6, from 4:00 p.m. until midnight for our annual billing system maintenance. This... Read More
facebookPosted July 1, 2020
June 15, 2020
Sand Mountain Electric Cooperative proudly announces our partnership with Tennessee Valley Authority and the COVID Community Care Fund. Together we ar... Read More
facebookPosted June 15, 2020
May 27, 2020
A car has hit a pole in Henagar and created extensive damage to power lines. SMEC crews are on the scene now working diligently to repair the damages. Read More
facebookPosted May 27, 2020
May 22, 2020
COVID-19 Billing Update: Effective June 1st, SMEC will resume normal collection and disconnect policies. Please contact our office at (256) 638-2153... Read More
facebookPosted May 22, 2020
May 21, 2020
ATTENTION ALL SMEC MEMBERS IN THE MENTONE, DESOTO STATE PARK AND LAKE LAHUSAGE AREAS On Wednesday, May 27 beginning at 3:00 a.m. there will be a sche... Read More
facebookPosted May 21, 2020
May 14, 2020
Covid-19 Update SMEC will resume normal collection and disconnect policies in the near future. If you need help with your electric bill, simply tel... Read More
facebookPosted May 14, 2020
April 6, 2020
COVID-19 Update April 6, 2020 Your cooperative is fully committed to working with the people and communities in our service area to come through the... Read More
facebookPosted April 6, 2020
Visit us on Facebook

Sand Mountain Electric Cooperative

402 Main Street West
P.O. Box 277
Rainsville, AL 35986

In case of power outages, you may call us 24 hours a day!

Local Telephone Numbers

(256) 638-2153    (256) 657-5137
(256) 845-1511    (256) 659-2153
(256) 635-6344    (877) 843-2512

Office Hours

Weekdays 7:30 a.m. to 4:00 p.m. except holidays

Bill Payment Questions

For questions regarding electric bill payments or arrangements, please call the office and speak with one of the representatives.

Contact Us

Please complete the form below to send us an email.

Send